RENATO LIMA SANTOS FILHO- 03/Sep/1974

45 21 79 59 06 /renato@renatoonline.com

Copenhagen, Denmark, 1455

European Citizen

Microsoft Certified Technology Specialist - Dynamics CRM (MCTS)

Systems Analyst / .Net and Web Developer

Professional Experience (last 11 years):

Ago / 2011 -       Saxo Bank, Copenhagen, Denmark

                        (2^nd biggest Danish Bank, 1000 employees)

To date             Microsoft CRM Consultant Developer

                        Development.

·    Customisations (UI and plug-ins).

·    Use of unit tests.

·    Scribe Installation, data import, update and integration with other systems.

·    Creation of analysis documentation for CRM changes.

Features: MS Dynamics CRM 4.0, .Net C#, Linq, SQL Server 2008, Scribe, TFS.

Jun / 2010 -       CCDC (Cambridge Crystallographic Data Centre), Cambridge, UK

                        (Biotechnology non-for-profit, associate to the University of Cambridge, 50 employees)

Jul / 2011          Microsoft Technology Specialist – Microsoft CRM

                        Implementation, analyse and development.

·       Analyse and project plan including functional and technical diagrams.

·       Customisations (UI, JavaScript, iFrames, web forms, workflows, plug-ins, scheduled tasks and reports).

·       Creation of the CCDC CRM Framework classes and methods for customisations.

·       Extensive use of the Advanced Developer Extensions (XRM).

·       Deployment and data migration using the CRM Data Migration Manager.

·       Dual Integration with the CSD Licensing System.

·       Integration with the accounting system Access Dimensions.

·       Currency rates auto update integration.

Features: MS Dynamics CRM 4.0, .Net C#, Linq, Javascript, SQL Server 2008.

Dec / 2008 -      Mott Macdonald (Cambridge Education), Cambridge, UK

                        (Management and Engineering Consulting, 14,000 employees across 140 countries)

Jun /2010          CRM User and Application Support Officer

                        Developing and Supporting Microsoft CRM 4.0 for two different deployments. One internal and for the Ofsted project and another for the Teacher Learning Academy (TLA) project.

·       Microsoft Dynamics CRM support and troubleshooting.

·       Installation, redeployment and performance improvements.

·       Customisations (UI, JavaScript, workflows, plug-ins and reports).

·       Data import and update using Scribe.

Workplace: Clients such as Ofsted and Teacher Learning Academy.

Features: MS Dynamics CRM 3.0/4.0, .Net C#, Javascript, SQL Server 2005, SharePoint, Scribe.

Aug / 2006 -      IBM Global Services, Campinas, SP, Brazil

                        (Biggest technology company in the world, 425,000 employees across 200 countries)

Oct / 2008         .Net C# Web Developer

                        Working with development of .Net systems using C#.

·       Envisioning of new features, project plan and documentation

·       Development and maintenance of .Net systems for the site www.sir.com.

·       AJAX development and use of Endeca software.

·       Two trainings abroad (US and Canada)

Workplace: Offshore project (Distributed team on different American and Brazilian states).

Features: .Net C#, Javascript, SQL Server, Endeca, SourceSafe.

Mar / 2004 -       Totvs group (RM Sistemas), Belo Horizonte, MG, Brazil

                        (Technology, 8^th biggest ERP company in the world, 9,000 employees across 23 countries)

Aug / 2006        Microsoft CRM /.Net C# Developer

                        Working with implementation, analyse and development on the first MSCRM/ERP integration to take place in Brazil in 2004.

·       Gathered information for new functionalities and planning.

·       Data Migration using the Microsoft Data Migration Framework.

·       Microsoft CRM 3 times Certified.

·       Implemented Microsoft CRM (200 licenses, 35 business units).

·       ERP Integration with Microsoft CRM using post calls, message queues, services, workflows and web pages.

·       Advanced support and internal training.

Features: Microsoft CRM 1.2/3.0, Visual Studio .Net C#, SQL Server, SourceSafe, Delphi, Visio, Migration Tool (DMF), Redeployment Tool.

Jun / 2000 -       Grupo Mult (e-Service Consulting), Belo Horizonte, MG, Brazil

                        (Technology consulting, 300 employees)

Feb / 2004         Consultant / Systems Analyst / Developer

·       Development of functionalities and customizations on the ERP Baan IV.

Education:

Higher:             Data Processing Technology,     Fabrai,               Belo Horizonte, Brazil, 1998.

Secondary:       Tech in Data Processing,           Cotemig,                        Belo Horizonte, Brazil, 1993.

Languages:      English

·      Working in Denmark since 2011.

·      Worked in the UK from 2008 to 2011.

·      Working language since 2006.

·      FCE (First Certificate in English), University of Cambridge, 2005.

Portuguese (Native)

Certifications:   (8 certifications)

                          MCTS - Microsoft Certified Technology Specialist - Dynamics CRM

                          MCP - Microsoft Certified Professional

·      Microsoft CRM 4.0 Installation and Deployment,                                     2010.

·      Microsoft CRM 4.0 Applications,                                                2010.

·      Microsoft CRM Customisation, Inst. & Config., App. Prof. 1.2,       2004.

·      Network Essentials, NT Server and Workstation 4.0,                    1999.

Courses/Events:    European SharePoint Best Practices Conference,                               London UK,        2011.

(Last 13 years)       Agile Cambridge Conference,                                                           Cambridge UK,   2010.

                             SharePoint Services 3.0 for Developers,                   QA-IQ,               London UK,        2009.

                             Microsoft MapPoint,                                                Infusion,            Toronto CA,        2006.

                            Endeca Engine,                                                         Endeca,                         Boston US,         2006.

Boot camp Microsoft Business Solution CRM,            Microsoft,           São Paulo BRA,   2004.

                            BSC with FlexSI – Strategy Information,                  Fiber Consulting, BH Brazil,           2004.

Introduction to ASP .NET,                                         TechBiz (TBA),    BH Brazil,           2003.

Programming .NET Framework with VB .NET,            TechBiz (TBA),    BH Brazil,           2003.

Programming with MS VB .NET,                                TechBiz (TBA),    BH Brazil,           2003.

Advanced Baan Tools,                                               Grupo Mult,        BH Brazil,           1998.

Skills:

Project:                               Planning, Envisioning, Diagramming and Follow-up.

Software:                            Microsoft CRM 1.2/3.0/4.0/2011, BaaN, Endeca, SharePoint, Scribe, TFS.

Operational Systems:          Windows.

Languages:                         C#.NET, ASP.NET, Linq, HTML, XML, Ajax, JavaScript, Delphi.

DBMS:                                 SQL Server.

Local and Date: Copenhagen, Denmark, 19^th November 2011.

Renato Lima Santos Filho

RENATO LIMA SANTOS FILHO - 03/Set/1974

                                   (55 31) 4042 3242 / (45) 21 79 59 06 /renato@renatoonline.com

Copenhague, Dinamarca

 

Microsoft Certified Technology Specialist - Dynamics CRM (MCTS)

Consultor / Analista de Sistemas / .Net e Web Developer

 

EXERCÍCIO PROFISSIONAL (últimos 11 anos):

Ago / 2011 -       Saxo Bank, Copenhague, Dinamarca

                        (Segundo maior banco da Dinamarca, 1000 funcionários)

To date             Microsoft CRM Consultant Developer

                        Desenvolvimento.

·         Customizações (UI e plug-ins).

·         Uso de unit tests.

·         Instalação do Scribe, importação de dados, atualizações e integração com outros sistemas.

·         Criação de documentação de analise de mudanças no CRM.

Features: MS Dynamics CRM 4.0, .Net C#, Linq, SQL Server 2008, Scribe, TFS.

Jun / 2010 à      CCDC (Cambridge Crystallographic Data Centre), Cambridge, Inglaterra

                                  (Biotecnologia, sem fins lucrativos, associada a Universidade de Cambridge, 50 funcionários)

Jul / 2011          Microsoft Technology Specialist – Microsoft CRM

                        Implementação, análise e desenvolvimento.

·       Análise e plano de projeto incluindo diagramas funcionais e técnicos.

·       Instalação e migração de dados utilizando o CRM Migration Manager.

·       Customizações (UI, JavaScript, iFrames, web forms, workflows, plug-ins, scheduled tasks and relatórios).

·       Criação da Framework de customisações para a CCDC.

·       Ampla utilização das extensões avançadas de desenvolvimento (XML).

·       Migração de dados utilizando o Data Migration Manager.

·       Integração com o sistema interno de licenças.

·       Integração com o sistema contábil Access Dimensions.

·       Integração para atualização automática da cotações das moedas.

Features: MS Dynamics CRM 4.0, .Net C#, Linq, Javascript, SQL Server 2008.

Dez / 2008 à      Mott Macdonald (Cambridge Education), Cambridge, Inglaterra

                        (Consultoria, Gerenciamento e Engenharia, 14.000 funcionários em 140 países)

Jun / 2010         CRM User and Application Support Officer

                        Desenvolvimento e Suporte ao Microsoft CRM 4.0 em duas implementações.

·       Suporte ao Microsoft Dynamics CRM e resolução de problemas.

·       Instalação e redeployment de CRM 4.0 e melhoria de performance.

·       Customizações (Forms, javascript, workflows, plug-ins, etc) e relatórios.

·       Importação de dados e atualizações utilizando Scribe.

Ambiente: Clientes como Ofsted e Teacher Learning Academy.

Ferramentas: MS Dynamics CRM 3.0/4.0, .Net C#, Javascript, SQL Server 2005, SharePoint, Scribe.

Ago / 2006 à      IBM Global Services, Campinas, SP

                        (Maior empresa de tecnologia do mundo, 425.000 funcionários em 200 países)

Out / 2008         Analista de Sistemas .Net C#

                        Trabalhei com desenvolvimento de sistemas .Net C#.

·       Levantamento, planejamento e documentação.

·       Desenvolvimento e manutenção de sistemas .Net para o site www.sir.com.

·       Funcionalidades em AJAX e utilização de pesquisa direcionada Endeca.

·       Participei de dois treinamentos no exterior (US e Canadá).

Ambiente: Projeto offshore (equipe distribuída em diferentes localidades, New Jersey, New York, Massachussets, São Paulo e Minas Gerais).

Ferramentas: Visual Studio .net, SQL Server, Endeca, SourceSafe.

Mar / 2004 à      Grupo Totvs (RM Sistemas), Belo Horizonte, MG

                        (Oitava maior empresa de ERP do mundo, 9.000 funcionários em 23 países)

Ago / 2006        Analista de Sistemas Microsoft CRM / .Net C#

                        Trabalhei com implantação, análise e desenvolvimento na primeira integração MSCRM/ERP implementada no Brasil em 2004.

·       Levantamento de planejamento de novas funcionalidades.

·       Migrei dados através do Microsoft Data Migration Framework.

·       Certifiquei-me nas 3 provas de Microsoft CRM.

·       Implementei Microsoft CRM (200 licenças, 35 unidades de negócio).

·       Integração do MS CRM com o Corpore RM através de post calls, message queues, serviços, workflows e páginas com acesso ao CRM.

·       Suporte avançado ao Microsoft CRM e treinamento interno.

Ferramentas: Microsoft CRM 1.2/3.0, Visual Studio .net, SQL Server, SourceSafe, Delphi, Visio, Migration Tool (DMF), Redeployment Tool.

Jun / 2000 à      Grupo Mult (e-service Consultoria), Belo Horizonte, MG

Fev / 2004         Consultor / Analista

·       Desenvolvi funcionalidades e customizações no ERP Baan IV.

Ambiente: Atuando em empresas como: Itambé, MRS Logística, Magnesita, Manchester, Bucyrus, Neuman e Santa Amália.

FORMAÇÃO:

Superior:          TPD - Tecnologia em Processamento de Dados, Fabrai,               1998.

2º Grau:           Técnico em Processamento de Dados,                            COTEMIG,          1993.

Idiomas:           Inglês: (Fluente)

·      Morando e trabalhando na Dinamarca desde 2011.

·      Morando e trabalhando na Inglaterra entre 2008 e 2011.

·      Inglês como principal idioma no trabalho desde 2006.

·      FCE (First Certificate in English), University of Cambridge, 2005.

Certificações:    (8 certificações)

                        MCTS - Microsoft Certified Technology Specialist - Dynamics CRM

                        MCP - Microsoft Certified Professional

·      Microsoft CRM 4.0 Installation and Deployment,                                     2010.

·      Microsoft CRM 4.0 Applications,                                                2010.

·       Microsoft CRM Customisation, Inst. & Config., App. Prof. 1.2,       2004.

·      Network Essentials, NT Server e Workstation 4.0,                       1999.

Aperfeiçoamento: European SharePoint Best Practices Conference,                                London UK,        2011.

(últimos 13 anos)   Agile Cambridge Conference,                                                            Cambridge UK,   2010.

                            SharePoint Services 3.0 for Developers,                    QA-IQ,               London UK,        2009.

                            Microsoft MapPoint,                                                 Infusion,            Toronto CA,        2006.

                            Endeca Engine,                                                         Endeca,                         Boston US,         2006.

Bootcamp Microsoft Business Solution CRM,             Microsoft,           São Paulo BRA,   2004.

BSC com FlexSI – Strategy Information,                   Fiber Consulting,             BH Brasil,           2004.

Introduction to ASP .NET,                                         TechBiz (TBA),    BH Brasil,           2003.

Programming .NET Framework with VB .NET,            TechBiz (TBA),    BH Brasil,           2003.

Programming with MS VB .NET,                                TechBiz (TBA),    BH Brasil,           2003.

Baan Tools Avançado,                                               Grupo Mult,        BH Brasil,           1998.

CONHECIMENTO TÉCNICO:

Projeto:                               Planejamento, Levantamento, Diagramação e Acompanhamento.

Software:                            Microsoft CRM 1.2/3.0/4.0/2011, BaaN, Endeca, SharePoint, Scribe, TFS.

Sistemas Operacionais:        Windows.

Linguagens:                        C#.NET, ASP.NET, Linq, HTML, XML, Ajax, JavaScript, Delphi.

Banco de Dados:                  SQL Server.

Local e Data: Copenhague, Dinamarca, 19 de Novembro de 2011.

Renato Lima Santos Filho